Ramsey Auto Group Inc., doing business as Volvo Cars Ramsey ("Volvo Cars Ramsey," "we," "our," or "us"), is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or visit our dealership.
By using our website or providing your information to Volvo Cars Ramsey, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect personal information that you voluntarily provide, including:
- Name
- Mailing address
- Email address
- Telephone number
- Vehicle ownership or purchase information
- Service appointment details
- Trade-in information
- Financing or credit application information, when voluntarily submitted
- Any additional information you choose to provide through forms, chat, email, or other communications
We may also automatically collect certain non-personal information about your visit, including your IP address, browser type, device information, pages visited, and other website usage data through cookies and similar technologies.
How We Use Your Information
Volvo Cars Ramsey uses the information we collect to provide the products and services you request and to improve your overall experience with our dealership. Depending on your interactions with us, we may use your information to:
- Respond to your questions and requests for information.
- Schedule and manage sales and service appointments.
- Provide vehicle purchase, lease, financing, and trade-in assistance.
- Communicate with you regarding your vehicle, appointments, recalls, or service recommendations.
- Send requested marketing communications, special offers, and dealership updates.
- Process transactions and maintain accurate customer records.
- Improve our website, products, and customer service through analytics and feedback.
- Comply with applicable laws, regulations, and legal obligations.
You may opt out of receiving promotional emails at any time by using the unsubscribe link included in those communications.
Text Messaging Communications
If you choose to receive text messages from Volvo Cars Ramsey, we may send appointment reminders, service updates, repair status notifications, sales follow-ups, and other information related to your relationship with our dealership.
Message frequency may vary depending on your interactions with us. Message and data rates may apply based on your wireless carrier's plan.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided at the end of this Privacy Policy.
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
Information Sharing
Volvo Cars Ramsey respects your privacy and is committed to protecting your personal information. We do not sell, rent, share, or otherwise provide your personal information to third parties for their own marketing purposes.
We may share your information with trusted third-party service providers that assist us in operating our business and delivering the services you request. These service providers may support activities such as website hosting, appointment scheduling, payment processing, customer communications, text messaging, marketing, analytics, or other dealership operations. They are authorized to use your information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards to protect your information.
We may also disclose your information when required by law, regulation, legal process, or governmental request, or when necessary to protect the rights, property, or safety of Volvo Cars Ramsey, our customers, or others.
Cookies & Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve the functionality of our site. These technologies help us better understand how visitors use our website so we can continue to improve our online experience.
Most web browsers automatically accept cookies, but you may modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of certain features on our website.
Data Security
Volvo Cars Ramsey maintains reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. While we strive to protect your information, no method of transmitting or storing data can be guaranteed to be completely secure. We encourage you to take appropriate precautions when sharing personal information online.
Your Choices
You may choose not to provide certain personal information; however, doing so may limit our ability to provide some products or services. You may also opt out of receiving promotional emails by using the unsubscribe link included in those communications.
If you would like to update, correct, or request additional information regarding your personal information, please contact Volvo Cars Ramsey using the information provided below.
Changes to This Privacy Policy
Volvo Cars Ramsey may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other factors. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Volvo Cars Ramsey
Ramsey Auto Group Inc.
585 Route 17 South
Ramsey, NJ 07446
Phone: (201) 327-5105
Email: volvomanagers@ramseycars.com